Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us ( Juwelenwerk - Adi Karl Silberzeile 15 4780 Schärding Tel.: +43(0)7712/5585 / E-Mail: juwelenwerk[at]aon.at ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Sale items are excluded from returns.

Returns from Austria

Please send returns from Austria to

Adolf Karl Jewelery
Silberzeile 15
4780 Schärding

Returns from Germany

Please send returns from Germany to

Parcel Shop Nahkauf
Adolf Karl
Rabensteinfeld 7
94152 Neuhaus/Inn

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Sources: Attorney Metzler https://rechtsanwalt-metzler.de / https://www.wko.at/internetrecht/ruecktrittsrecht-bei-dienstleistungen-im-internet